Disclaimer
CILT, the National Centre for Languages, grants you access to this website pages conditional upon your agreement to accept the application of the laws of England to govern matters between us in relation to this website. By accessing this website you agree to indemnify us and not to hold us liable for the result foreseeable of any actions you may take based on the information contained herein.

Third party resources and services
CILT's advice and information is not associated with any commercial resources or services and we do not make recommendations or endorsements.

Links to other sites
CILT is not responsible for the contents or reliability of linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that links to other sites will work all the time and we have no control over availability of the linked pages.

Copyright
The material featured on this website is CILT copyright unless otherwise stated. CILT copyright material on this site may be reproduced free of charge for non-profit purposes without specific permission, provided that the source and copyright status is acknowledged and that the material is reproduced accurately and not used in a derogatory manner or in a misleading context.

CILT copyright material is provided solely for non-profit use by individuals and educational establishments (those bodies set out under S174 of the Copyright Designs and Patents Act 1988, which include schools, universities, higher education colleges and colleges of further education). You may not reproduce, download, broadcast, modify, derive, adapt or build on this material or make use of this material for any commercial or promotional purposes.

Authorisation to reproduce CILT copyright material for all other purposes is subject to specific permission and this should be requested by writing to: Webmaster, CILT, the National Centre for Languages, 111 Westminster Bridge Road, London SE1 7HR.

Permission to reproduce CILT copyright material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holder concerned.

The template design, underlying source code, graphics and logos of this website are copyright CILT. All rights reserved. CILT copyright logos are reserved for use by CILT and its official partners and may not be used without permission.

Privacy Statement
The CILT website does not store or capture personal information but merely logs the user's IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the web server.

The site does not collect any information about you except that required for system administration of the website. No information is stored on your computer and no personal data is obtained from this software.

From time to time we will use electronic forms on this site to gather personal information for purposes directly related to a service, function or activity of CILT. When we do so we will let you know the purpose for which the information is being collected. Completion of and submission of any form on this website is entirely at the discretion of you, the website user. We will not disclose your personal data to any third party without your permission.

This privacy statement covers the CILT website at www.cilt.org.uk and subsequent subsites of that domain. Other websites linked to or from the CILT website are not covered by this privacy statement.

Online shop/refunds
All prices quoted are in sterling and we accept payment in sterling only. If you are shopping from overseas, your credit/debit card will convert your currency to price of the goods in sterling.

We hope that you will be satisfied with the items that you purchase from our online shop. In the unlikely event that you are not satisfied, you may return your goods for any reason within 7 days starting from the day after you have received the goods. We only pay for returns if the goods are faulty.
If you have any queries about your order, please email worldpay@cilt.org.uk

Company details
CILT,  the National Centre for Languages is a company limited by guarantee no. 5375352 and a registered charity no. 1108543, registered in England and Wales. 
Registered address: 3rd Floor, 111 Westminster Bridge Road, London, SE1 7HR

If you have any queries please contact: Webmaster, CILT, the National Centre for Languages, 111 Westminster Bridge Road, London SE1 7HR or e-mail webmaster@cilt.org.uk